Online, Usability Testing Bootcamp – From Planning to Impact
Get ready to roll up your UX sleeves in this interactive, hands-on Usability Testing Workshop. Learn how to create and execute highly effective usability tests that drive strategic UX improvements and impact.
You'll walk away understanding when to usability test, how to create a test plan and conduct a live session, and identify successes (and pain points!) through collaborative tools and affinity mapping. We'll wrap up with actionable strategies to communicate insights to leadership and make them sticky in your organization.
This is a highly hands-on session! Expect to collaborate, observe, and participate in live usability testing, and gain practical tools and strategies you can apply immediately.
Speakers
Rhoni Rakos
Lead Consultant, Digital Strategy
Ellipsis Partners
Rhoni Rakos has been a technologist, digital strategist, and customer experience advocate for almost 20 years.
As a Lead Consultant, Digital Strategy at Ellipsis Partners, Rhoni helps associations and nonprofits identify goals and develop innovative, customized strategies for accomplishing them in the digital age. She focuses on data-driven decision-making and a user-centered approach to digital strategy, with expertise in UX, CX, user research, and technology strategy/road mapping. Rhoni is passionate about the association community and its ability to affect positive change. She is dedicated to implementing strategies that improve member experiences, demonstrate value, and maximize organizational impact through the power of tech. Rhoni has volunteered with AWTC as the Programming Committee chair, with ASAE on the Technology Professional Advisory Council, and serves on the advisory council for Days End Horse Farm Rescue.
Lennse Garcia
UX Design Manager
ASLHA
Lennse Garcia is an Experience Designer and Researcher who’s spent over a decade creating digital ecosystems that put people first. Today, as UX Design Manager at the American Speech-Language-Hearing Association, she leads the vision for digital products that help speech-language pathologists and audiologists thrive.
Drawing on her background in design thinking, strategy, and usability testing, Lennse has guided the launch of more than 15 products, always grounded in research, collaboration, and a passion for turning complex challenges into simple, impactful solutions.